Return Policy
POLICY ON RETURNS AND EXCHANGES AT RUDRAKSHA NEPAL
1 Email us about reason of Returning he products.Customer and Seller Should discuss about return and if has to return seller should accept it.
2Pack all the items in the original packing or any secure packaging box
3 Go to your choice of parcel company and pay the parcel charge by yourself ( This parcel charge you have to pay )
Send the parcel to this address:
Rudraksha Nepal
3-21Peninsula Shopping Ctr
3-coleman St. ,Singapore-179804
Ph No:-+65-88112023
3-21Peninsula Shopping Ctr
3-coleman St. ,Singapore-179804
Ph No:-+65-88112023
5 After you have sent the parcel, please inform us of that by sending an email torudrakshanepal@gmail.com.
Eligibility of Items for Return or Exchange
Customers have the right to return any purchased items without defining the reason within 7 (seven) calendar days from the moment of receiving those items from the Seller .The items can be returned if their properties, factory labels, and ready-for-sale condition are preserved.
To return the items, Customers must email to the seller and after seller - customer mutual understanding of Return is Finalized.
To return the items, Customers must email to the seller and after seller - customer mutual understanding of Return is Finalized.
Rules on returning and exchanging Items with discovered defects:
Customers have the right to refuse to take Items and ask for a money refund. In this case the Items must be returned to the Seller, and their consumer properties, factory labels, and ready-for-sale condition are preserved.
Once the we Receive the Products back from you then only the item amount will be refunded.Shipping charge you paid will not be refunded. After 7 days of receiving the items by you , we will not take back the items.
Customers have the right to refuse to take Items and ask for a money refund. In this case the Items must be returned to the Seller, and their consumer properties, factory labels, and ready-for-sale condition are preserved.
Once the we Receive the Products back from you then only the item amount will be refunded.Shipping charge you paid will not be refunded. After 7 days of receiving the items by you , we will not take back the items.
Our return and refund policy is described above.
